Pyramad guide

Troubleshooting

Most problems have a quick fix. Work through these checks before contacting support.

6 minutes

1

The preview looks old

Refresh the preview. If the public site differs from the preview, the latest changes have not been published yet.

2

A change went too far

Ask Pyramad to restore the previous version of that section, and describe precisely what should stay the same.

3

I am out of messages

Message credits reset monthly. Upgrade your plan from workspace billing if you need more capacity now.

4

My domain does not load

Confirm the DNS records match exactly and allow time for verification. Certificates are issued only after verification succeeds.

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